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Knowledge management is crucial for efficiently carrying out business activities. Knowledge management refers to the creation and sharing of information within the organizational structure (Gemino, et al., 2015). This practice is essential for the evaluation of information to achieve organizational goals. Contemporarily, the handling of information is the immediate concern of the organizations. There are many factors that influence the handling of information and create challenges in the management of knowledge. This report will discuss the challenge faced by an organization related to knowledge management.

Challenges in Knowledge Management

The lack of suitable coordination between different entities within the organization is the key issue in knowledge management (Nesheim & Hunskaar, 2015). The organizational structure is the key influencer of the coordination. This issue of knowledge management is related to the process. The organization does not have an appropriate architecture for the efficient processing of information between different departments.

Literature relevant to Knowledge management

Jurgita et al. presented a model for the management of important knowledge in an organization. The system of an organization can be improved by effective strategies that are capable of improving the process of the organization (Raudeliūnienė, et al., 2018). The organizations should identify the needs of the participants and select suitable strategies that could address the issues. Leadership can play a significant role in the effective sharing and evaluation of information. The robust mechanism to retrieve the information can improve knowledge management.

Analysis of organizational information

This section discusses the organizational structure and other information related to the processes of the organization.

Critical Appraisal of the Situation

The organizational structure does not support the robust sharing of information. The bottlenecks in the process slow down the movement of information from one entity to another. It hinders the execution of the plan and decreases the efficiency of the whole system. The outdated system does not provide an efficient architecture for the creation and movement of information.


The organization should make suitable modifications in the organizational structure to improve the process for the movement of information. The bottlenecks in the system should be identified and strategic decision-making should be employed for the handling of information. The process should be updated to improve the coordination between all departments of the organization.

Comparison of two Open Source Tools for Knowledge Management

Slack is an efficient open-source knowledge management tool. This tool provides a robust platform for knowledge sharing. It has many features for storage and integration that facilitate the movement of information. It also provides a social network that could be used as a communication channel within the organization. so is another tool that could be used to increase collaboration within a department or between different departments. It supports the management of different tasks and also manages the database for the organization.


This report discussed the process-related issues in an organization and recommended some solutions to address these issues. The open-source tools increase the efficiency of organizations manifold by facilitating the efficient movement of information.

If you need a similar but plagiarism-free “knowledge management”, then feel free to contact us!